Employment and participation with Far East Broadcasting Associates of Canada (FEBCanada) is first and foremost a commitment to serve Jesus Christ as Lord. It is anticipated that a servanthood attitude to Jesus Christ will be exhibited by all employees, contractors and volunteers, so that collectively we can be an effective Christian ministry and witness.

All Employees and volunteers - (collectively known as ASSOCIATES of FEBCanada) are subjected to the observance of the organization’s policies, rules, guidelines and procedures. Violation of this Code is subject to discipline, up to and including removal from the employment and/or participation with FEBCanada.

Responsibility and Authority
FEBCanada expects all her ASSOCIATES to uphold and to demonstrate the highest standards of Christ-like ethical and professional behaviour.

At the same time, FEBCanada also expects her VOLUNTEERS, including directors, advisors and volunteers in any capacity, to uphold and to demonstrate the highest standards of Christ-like ETHICAL and professional behaviour.

All members of management, Board Chair and Board Committee Coordinators are responsible for implementing and enforcing this Confidentiality policy.

Any questions regarding the scope, interpretation, or application of the Confidentiality policy should be referred to either the Chief Executive Officer or Chairman of the Board.

Keeping donor and supporter information and affairs in strict confidence, has long been a cornerstone of FEBCanada. This policy is intended to provide the principles by which FEBCanada continues to protect donor and supporter information.

The policy is primarily directed to the management and employees of FEBCanada and its subsidiaries – who are responsible for implementing and adhering with the policy. It provides guidance and direction to management and employees, on protecting and preserving the privacy of its donors and supporters.

This policy applies to all FEBCanada employees, including subsidiaries. It applies to all personal information that is collected and maintained by FEBCanada, its subsidiaries, and contractual partners in Canada. All employees are responsible and accountable for personal information under their control, and must comply with applicable federal and/or provincial legislation.

Personal information is broadly defined in PIPEDA as “information about an identifiable person” – but does not include the name, title, business address or telephone number of an employee of an organization.


FEBCanada is regulated by both federal and provincial privacy law. As a result, FEBCanada complies with the privacy principles outlined in:

    • Federal – The Personal Information Protection and Electronic Documents Act (PIPEDA)
    • British Columbia – The Personal Information Protection Act
    • Alberta – The Personal Information Protection Act
    • Manitoba – Freedom of Information and Protection of Privacy Act
    • Saskatchewan – Freedom of Information and Protection of Privacy Act
    • Ontario – Freedom of Information and Protection of Privacy Act
    • Quebec – Act Respecting the Protection of Personal Information in the Private Sector
    • New Brunswick – Protection of Personal Information Act
    • Newfoundland and Labrador – Access to Information and Protection of Privacy Act
    • Nova Scotia – Freedom of Information and Protection of Privacy Act
    • Prince Edward Island – Freedom of Information and Protection of Privacy Act
    • Northwest Territory – Access of Information and Protection of Privacy Act
    • Yukon – Access to Information and Protection of Privacy Act
    • Nunavut – Access to Information and Protection of Privacy Act

Employees of FEBCanada who are also donors and supporters, are treated in the same manner and have the same rights as other donors and supports.

FEBCanada monitors its compliance according to all applicable privacy legislation.

Guiding Principles
To facilitate compliance with Canadian privacy laws and regulations, FEBCanada complies with the following principles:

I. Accountability
1. The Chief Executive Officer and Board Chairman are responsible for compliance with applicable legislation.

II. Identifying the Purpose

1. Before or when any personal information is collected, FEBCanada will:

    • identify why it is needed, and how it will be used.
    • document as to why the information is collected,
    • inform the individual from whom the information is collected why it is needed
    • identify any new purpose for the information, and obtain the individual’s consent before using it

2. FEBCanada and its subsidiaries will collect, use and disclose personal information only for purposes of FEBCanada's ministries.

III. Obtain Consent
1. FEBCanada will inform the donors and supports in a meaningful way – of the purposes for the collection, use, or disclosure of information of personal data. The organization will obtain the donor and supporters’ consent, before or at the time of collection.

2. If FEBCanada or its subsidiaries intend to use the information for another purpose, consent to the new use will be obtained.

IV. Limit Collection
1. FEBCanada collects only the personal information required to administer FEBCanada ministries.

V. Limit Use, Disclosure, and Retention
1. FEBCanada uses and discloses personal information only for the purpose for which it was collected, unless the individual consents, or the use or disclosure is authorized by the Act.

2. Personal information will not be sold to, distributed to, or exchanged with third parties.

3. Donors and supporters have control over how their information is obtained, used, and disseminated. This includes the right to give – or withdraw – their consent to receive direct marketing, or to share their personal information.

4. Personal information used to make a decision about an individual, will be retained for a reasonable time period – after the decision is made in order to allow the individual to pursue redress.

5. Information will only be kept as long as it is needed, and in accordance with established retention schedules, which comply with legal and regulatory requirements. FEBCanada will destroy, erase or render anonymous information that is no longer required for an identified purpose or a legal requirement.

VI. Be Accurate
1. FEBCanada will have procedures in place, to minimize the possibility of using incorrect information – when making a decision about the individual, or when disclosing information to third parties.

VII. Use Appropriate Safeguards
1. FEBCanada will:

  • Protect personal information against loss or theft.
  • Safeguard the information from unauthorized access, disclosure, copying, use, or modification.
  • Protect personal information, regardless of the format in which it is held.

2. Appropriate safeguards will protect information held by FEBCanada and its subsidiaries. FEBCanada has procedures in place to protect information from error, loss, and unauthorized access.

3. Personal information and the business that donors and supporters do with FEBCanada and its subsidiaries, are kept in strict confidence. Only authorized personnel will have access to donor and supporter information.

VIII. Be Open
1. FEBCanada will inform donors and supporters of its policies and practices for the management of personal information.

IX. Give Individuals Access
1. When requested, FEBCanada will inform individuals of their personal information held by the organization, explain how it is or has been used, and provide a list of any organization to which it has been disclosed.

2. FEBCanada will give individuals access to their information. Should its accuracy and completeness is challenged, FEBCanada will correct or amend that personal information within the timeframe, as required by law.

3. FEBCanada will provide a copy of personal information when requested, or reasons for not providing access, subject to the exceptions set out in Principle 9 of the PIPEDA.

4. FEBCanada will note any disagreement on the file, and advise third parties where applicable.

X. Provide Recourse
1. Donors and supporters who have concerns or complaints about privacy matters that have not been satisfied through the designated channels, may escalate them to the Chief Executive Officer, then to the Chairman of FEBCanada’s Board of Directors. If still not satisfied, they may refer their concern to the Privacy Commissioner of Canada, or their respective provincial privacy authorities.

2. All complaints received will be investigated. Where required, appropriate measures will be taken to correct information-handling practices and policies

Enquiries relating to this policy, should be directed to the appropriate Chief Executive Officer or Chairman of the Board of Directors.

Policy Approval Date
Next Review Date
Effective Date